Overview
This Privacy Policy describes how Arena Dangal collects, uses, and protects your personal information when you use our platform. By using Arena Dangal, you agree to the practices described here.
01
Data We Collect
A
Identity
Your full name, username, and profile photo if provided.
B
Contact
Email address and phone number for account verification and communication.
C
Gaming
Your in-game ID (such as BGMI ID) used for tournament registration and verification.
D
Financial
Transaction history and payment details — processed exclusively via secure third-party providers. We do not store raw card or banking credentials.
E
Technical
IP address, device type, browser, and usage data collected automatically to maintain platform security and performance.
02
How We Use It
A
Platform Operations
Creating and managing your account, processing wallet transactions, and running tournaments.
B
Communication
Sending match alerts, withdrawal confirmations, and platform updates to your registered email or phone.
C
Support
Addressing your queries, resolving disputes, and providing customer assistance.
D
Improvement
Analysing platform usage to improve performance, features, and overall user experience.
03
Security & Sharing
A
Payment Security
All payments are handled by trusted third-party payment gateways. We never store sensitive card, UPI, or banking credentials on our servers.
B
No Data Selling
We do not sell, rent, or trade your personal data. Information is only shared with third parties strictly necessary to operate the platform.
C
Safeguards
We apply reasonable technical and organisational security measures. No internet transmission method is 100% secure; we cannot guarantee absolute security.
04
Your Rights
A
Access & Update
You may view and update your profile information at any time from the My Profile section.
B
Account Deletion
To request account deletion or data removal, contact our support team. Requests are subject to verification and applicable legal obligations.
C
Cookies
We use cookies to maintain login sessions and analyse platform usage. You may manage cookie preferences through your browser settings.
05
General
A
Fraud Prevention
We actively monitor platform activity to detect and prevent fraudulent behaviour. Suspicious activity may result in investigation and account suspension.
B
Policy Changes
This Privacy Policy may be updated at any time. Continued use of the platform after updates constitutes your acceptance of the revised policy.
C
Governing Law
This policy is governed by applicable laws of India. Any disputes shall be subject to the jurisdiction of courts in Punjab, India.
06
Contact Us
Privacy Queries
support@arenadangal.com
We respond within 24–48 hours